Privacy policy

Who We Are

TeslaCharger is an independent comparison and information website that helps UK Tesla owners find home chargers and installation services. We are not affiliated with Tesla, Inc.

What Data We Collect

We collect personal data only when you voluntarily submit it through our quote request form. This includes:

• Full name
• Email address
• Postcode
• Phone number (if provided)
• Tesla model
• Property type
• Any additional notes you provide

How We Use Your Data

We use your personal data to:

• Match you with up to 3 certified EV charger installers in your area
• Send you the installation quotes you requested
• Respond to any queries related to your quote request

We do not use your data for unsolicited marketing. We do not sell your data to third parties beyond the vetted installers needed to fulfil your quote request.

Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we rely on legitimate interest as the lawful basis for sharing your details with our installation partners. The processing is necessary to deliver the service you actively request when you submit the quote form — matching you with installers who can quote you.

You can object to this processing at any time by emailing [email protected], and we will stop processing your data and ask our partners to do the same. We’ve documented our Legitimate Interest Assessment internally; happy to share it on request.

Sharing Your Details with Installation Partners

When you submit the quote form, we forward your name, postcode, full address, email, and phone number to up to 3 OZEV-approved installation partners covering your area, so they can quote you. This is the only purpose for which your data is shared.

Our current installation partners are vetted by us before they receive any leads. We agree contractual terms with each partner covering data handling, retention, and your right to request deletion. We never share your details with installers we haven’t partnered with, and we never sell your data.

We also use Resend to deliver email confirmations and Web3Forms as a backup form processor. Both are sub-processors under contract; neither uses your data for their own purposes.

Affiliate Links

This website contains affiliate links to charger manufacturers and retailers. When you click an affiliate link and make a purchase, we may earn a commission at no extra cost to you. This does not affect our reviews or recommendations. Affiliate partners may use cookies to track referrals.

Cookies

This website uses minimal cookies. We do not use advertising or tracking cookies. Third-party affiliate links may set their own cookies when you visit their websites — please refer to their respective privacy policies.

Data Retention

We retain your quote request data for up to 12 months after submission, after which it is permanently deleted. You can request earlier deletion at any time.

Your Rights

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner's Office (ICO)

Contact Us

If you have any questions about this privacy policy or wish to exercise your data rights, please contact us at: [email protected]