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TeslaCharger

Installer vetting

How we vet installers, and how to check one yourself.

Where the installers on this site come from, what the "Vetted by TeslaCharger" tag does and does not cover, and the public registers that let you repeat the checks yourself.

Three sources

Where the installers come from

№ 01

The government's authorised installer register

OZEV publishes a postcode-searchable list of installers authorised to claim the EV chargepoint grants. Authorisation needs competent person scheme registration or ECA membership and at least £2 million of public liability cover, so it is a useful starting pool.

gov.uk register

№ 02

Manufacturers' approved-installer lists

Tesla, myenergi, Andersen and Easee publish lists of installers they have trained or approved. I add firms from those lists to the directory so a request for a specific brand can go to someone the manufacturer already recognises.

Tesla certified installers

№ 03

Local recruitment

When a quote request lands in a postcode area nobody on the list covers, I look for an installer there, run the same checks, and ask them to take the request.

Each quote request goes to at most three installers who cover the postcode. Installers accept or decline each request individually. For every request they accept, the installer pays TeslaCharger a fee, which is why you pay nothing for the service. That fee does not change which installers are shown to you or the order they are offered a request in.

Installers who want to join can email [email protected]. The checks below apply to everyone, however they arrived.

Five checks

What "Vetted by TeslaCharger" means

An installer carries the tag only when all five of these were passed. The first four are checks against a public record or a certificate, which means you can repeat them yourself. The fifth is the installer's agreement to our own service standard.

  1. 1

    Competent person scheme registration

    Looked up on the scheme's own public register, not taken from a logo on a van or a website. In England and Wales that is NICEIC or NAPIT; in Scotland it is the Building Standards Certification Register.

    Checked against: Electrical Competent Person register

  2. 2

    OZEV authorisation

    Checked on the gov.uk register of authorised chargepoint installers. Authorisation lapses if an installer has not claimed a grant in two years, so being on the list once is not the same as being on it now.

    Checked against: gov.uk register

  3. 3

    Companies House record

    The company must be active, with no strike-off notice in its filing history.

    Checked against: Companies House

  4. 4

    Public liability insurance certificate

    I ask to see the certificate and check the cover is at least £2 million and in date. That is the minimum NICEIC, NAPIT and OZEV each require; £5 million is common but no scheme demands it.

  5. 5

    Agreement to the service standard

    The installer agrees to make first contact within one working day of accepting a request. Installers who repeatedly miss it are paused.

What we do not do

I do not visit sites, and I do not inspect finished work. I am not an electrician or an installer; this site is research-led, as the methodology page explains. TeslaCharger is not a party to the contract between you and the installer: the quote, the work and the guarantee are between the two of you. Installers pay a fee per accepted request, and that fee does not buy placement. Registrations lapse and policies expire, so treat the tag as a snapshot and run the checks again before you sign.

Responsiveness

What the response record means

Every request an installer is offered is recorded as accepted or declined, along with how long they took to respond. Declining is fine; it means they were honest about capacity. Silence is what the record is designed to show.

Forty-eight hours after an installer accepts a request, the customer gets a one-line check-in by email: has anyone contacted you? The answers feed the record. Installers who repeatedly fail that check are paused and stop receiving requests until the pattern changes.

A strong record is evidence that an installer picks up the phone and turns up to quote. It is not evidence of workmanship, which only the certificates, the scheme registration and your own eyes on the finished job can speak to.

Reference

The credentials, explained

One card per credential: what it is, who it matters for, and where to check it. The links open the official register in a new tab.

Part P competent person scheme (England and Wales)

What it is
A new charger normally means a new circuit, which is notifiable building work under Part P of the Building Regulations in England and Wales. An electrician registered with a competent person scheme can self-certify the work and notify the council for you. The electrical schemes on the government's current list are NICEIC (run by Certsure) and NAPIT, plus BESCA, Blue Flame, OFTEC and APHC for narrower cases. ELECSA members moved to NICEIC in April 2021 and Stroma's scheme closed in August 2021 and merged into NAPIT, so an installer still quoting an ELECSA or Stroma number is out of date. Without a registered installer you need separate Building Control approval, and you will be missing the compliance certificates a buyer's solicitor may ask for when you sell.
Who it matters for
Everyone in England and Wales, grant or no grant.
Check it

Scotland and Northern Ireland

What it is
Part P does not apply in Scotland, which uses the Building Standards system. Electricians who can certify electrical work there are listed on the Building Standards Certification Register, under "Certification of Construction (Electrical Installations to BS 7671)"; SELECT and NICEIC run the schemes. Northern Ireland has no statutory scheme for domestic electrical work, so you are relying on the installer's own scheme membership and the certificates they hand over. NAPIT states its scheme is recognised in Scotland and Northern Ireland.
Who it matters for
Anyone outside England and Wales.
Check it

OZEV authorised installer

What it is
Needed for any of the EV chargepoint grants. To be authorised an installer must be registered with NAPIT, NICEIC or SELECT (OFTEC for residential work only) or be an ECA member, and carry at least £2 million of public liability insurance. Authorisation lapses if the installer has not claimed within the past two years, so a firm that was on the list once may not be on it now. The register is searchable by postcode.
Who it matters for
Anyone claiming the flats-and-renters, landlord or on-street grant.
Check it

Electrical Installation Certificate and Building Regulations Compliance Certificate

What it is
Two pieces of paper you must receive. The Electrical Installation Certificate (or a Minor Works Certificate for smaller jobs) confirms the work meets BS 7671 and records the test results. In England and Wales the scheme then issues a Building Regulations Compliance Certificate, which is the proof the council was notified. If the installer is NICEIC registered you can look up the notification and order a replacement certificate online.
Who it matters for
Everyone. Do not make the final payment without the Electrical Installation Certificate.
Check it

BS 7671:2018+A4:2026 and the IET Code of Practice

What it is
BS 7671 is the Wiring Regulations. Amendment 4 was published on 15 April 2026 and since 15 October 2026 it is the only current version, so a quote that references an earlier amendment was written from an old template. The IET Code of Practice for Electric Vehicle Charging Equipment Installation, 5th Edition (2023), is the charger-specific guide a competent installer works from. You do not need to read either; you want to see them named on the quote.
Who it matters for
Everyone. A useful one-line test of whether the installer keeps up.
Check it

Smart Charge Points Regulations 2021: statement of compliance

What it is
Every private charge point sold in Great Britain since 30 June 2022 must come with a signed, dated statement of compliance naming the model and the seller. If the installer supplies the unit, the installer is the seller and must give you this. The same regulations require the charger to ship with default charging hours that avoid weekday peaks (8 to 11am and 4 to 10pm) and a random delay of up to 600 seconds at the start of a charge. Both are legal requirements, not faults, and you can change or remove them. The regulations do not apply in Northern Ireland.
Who it matters for
Anyone whose installer supplies the charger.
Check it

Manufacturer approved-installer programmes

What it is
Some brands train and list installers. Tesla says the Wall Connector should be installed by a Tesla Certified Installer and publishes a lookup. myenergi has an installer map, and Andersen and Easee publish installer finders. Ohme has no public directory: it matches customers to partner installers itself. Hypervolt's Trusted Installer programme has no public lookup either, and I found none for Zaptec or Pod Point. For those brands, ask the installer to show their partner status in writing.
Who it matters for
Anyone set on a specific brand, or whose warranty depends on who fits it.
Check it

MCS

What it is
The Microgeneration Certification Scheme is the quality mark for small-scale renewables: solar PV, battery storage and heat pumps. There is no EV chargepoint category, so "MCS certified" says nothing about a charger install. It matters if you are adding solar or a battery at the same time; the charger circuit still needs a scheme-registered electrician.
Who it matters for
Anyone fitting solar or a battery alongside the charger.
Check it

TrustMark

What it is
The government-endorsed quality scheme for work in and around the home. It is optional for electricians, so its absence proves nothing, but a listing is one more public record you can check.
Who it matters for
Optional. A tie-breaker between two otherwise equal quotes.
Check it

Insurance

What it is
Public liability of at least £2 million is the minimum NICEIC and NAPIT require of members and OZEV requires for authorisation. £5 million is common commercially but not mandated by any scheme. NAPIT also requires professional indemnity cover of at least £250,000. There is no public register of insurance, so ask to see the certificate and check the insured name, the cover and the dates.
Who it matters for
Everyone.
Check it
Ask the installer for the certificate.

Companies House

What it is
Search by company name, number or officer. The free record shows the registered address, incorporation date, officers, filing history, charges, previous names and any insolvency, and you can set up free email alerts. In the filing history, "First Gazette notice for compulsory strike-off" means filings are overdue and the company may be dissolved; "Final Gazette dissolved" means it has been; "Compulsory strike-off action has been discontinued" means a notice was issued and later withdrawn. Match the company number on the quote to the record.
Who it matters for
Everyone paying a deposit.
Check it

Consumer law

Your rights

Cancelling. If you agreed the contract online, by phone or at your door rather than at the installer's premises, regulation 30 of the Consumer Contracts Regulations 2013 gives you 14 days to cancel. If you asked for work to start within those 14 days and then cancel, regulation 36 says you pay in proportion to the work done; if the installer never gave you the cancellation information, you pay nothing. Regulation 30 · Citizens Advice guide

Complaining. Raise it with the installer in writing first. If that fails, use the complaints procedure of their competent person scheme (NICEIC or NAPIT). After that, the Citizens Advice consumer helpline is 0808 223 1133 (Welsh language 0808 223 1144). In Northern Ireland, Consumerline is 0300 123 6262.

Since 1 April 2026

Grant: who applies

For the flats-and-renters grant, the residential landlord grant and the on-street parking grant, you apply first, on the government's Find a grant service, before anything is installed. If you are eligible, OZEV emails you and your installer; the initial estimate is up to 10 working days. You must not have the charger installed until that notification arrives.

The installer then claims through a digital form sent to them by email, with the chargepoint details, four photos and an invoice showing the cost minus the grant. The grant appears as a deduction on your invoice; there is no installer portal and no status page, so email is the only channel. The Workplace Charging Scheme still runs on the older voucher model.

Questions

Frequently asked questions

Does 'Vetted by TeslaCharger' mean you have inspected the installer's work?
No. It means five checks were passed, on the dates shown in the directory: scheme registration looked up on the public register, OZEV authorisation checked on gov.uk, an active Companies House record with no strike-off notice, a public liability certificate of at least £2 million seen, and the installer's agreement to our service standard of first contact within one working day. I do not visit sites or inspect finished installations, and I am not an electrician.
Do installers pay to appear on TeslaCharger?
Installers pay a fee for each quote request they accept, which is why the service costs customers nothing. Nobody pays to be listed, and the fee does not change which installers are offered a request or the order they are offered it in. TeslaCharger is not a party to the contract between you and the installer.
Is an ELECSA or Stroma registration still valid?
Not as a current scheme. ELECSA members moved to NICEIC in April 2021 and Stroma's installer scheme closed in August 2021 and merged into NAPIT. Ask for the installer's current NICEIC or NAPIT number and look it up on that scheme's register.
Do I need an OZEV authorised installer if I am not claiming a grant?
No. OZEV authorisation only matters for the grant claim. In England and Wales you still need an installer registered with a competent person scheme so the new circuit can be self-certified and notified; in Scotland, one listed on the Building Standards Certification Register.
What paperwork should I have when the job is finished?
An Electrical Installation Certificate (or Minor Works Certificate) with test results, a Building Regulations Compliance Certificate in England and Wales, the signed and dated statement of compliance under the Smart Charge Points Regulations if the installer supplied the unit, and an invoice. If a grant was claimed, the invoice should show the cost with the grant deducted.
Can I cancel after agreeing a quote?
If you agreed the contract online, by phone or at your door, the Consumer Contracts Regulations 2013 give you 14 days to cancel. If you asked for work to start inside those 14 days and then cancel, you pay a proportionate amount for work done; if the installer never told you about your cancellation right, you pay nothing.
I am an installer. How do I join?
Email [email protected] with your competent person scheme number, your OZEV authorisation status, your Companies House number and a copy of your public liability certificate. I run the five checks above and, if they pass, add you to the directory and start offering you requests for the postcode areas you cover.

Next step

Ready to ask for quotes?

Up to three installers who cover your postcode, free and with no obligation. Or browse the directory and run the checks on anyone you like.

Browse the installer directory